Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello, Just would like to confirm the information about WiFi calling supported devices.On the website https://www.o2.co.uk/connectivity/wifi-and-4g-calling there is the list of supported devices. Is this list up to date? There is no iPhone 13 on the ...
Cannot pay bill account been cut off!
Hi all, i just ordered a new device, and I realized that there were cheaper tariff. How can I cancel this and change the tariff. I didn’t see an option to cancel my device delivery and reorder. Please what can I do?
I need to change my bank that my account goes out of.
Hi. I saw an offer in O2 about getting a Samsung and free laptop. I just upgraded my phone last May and I want to recycle it and get the same unit but had the 256GB instead because I have the 128GB. If I recycle my mobile now do I need to pay the res...
I have spent 12 hours now on trying to get my esim setup, already had to get a replacement due to the ill advised attempt in getting setup. After more hours today I am told I need to go to o2 shop for setup er no I am not. Just want it setup and real...
My data doesn’t work abroad
Hello,I recently moved to a new city (not a tiny, isolated village, but a CITY), only to discover the coverage where I am living is virtually non-existent. Outside my apartment I get 2Mbps if I am lucky, inside I get nada. Frequently, I cannot make c...
Hi, I'm wondering if I go to pay monthly do I keep my old sim card ? and If not can I use my old phone number ? Thanks
How do I remove travel bolt on please
