Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
hi i have order a new sim and make swap process already but its still not working can you please help with swap
NN14 network issues all week unable to contact o2 or log my issue
Hi, I have been sent a new SIM with my new phone and wanted to keep my old number. Both are on 02. Will it stay the same unless I use the new one or is there something I need to do to keep my current number? Thanks in advance
Hi. This is the 3rd time I’ve come to Europe and don’t have internet. I only get 3G rather than 4G and my phone doesn’t work with 3G. I’m currently in Berlin, I have checked all the settings and nothing I do seems to make any difference.
Hi there i am having issues connecting to a local network
Hello Can anyone tell me how to activate conference call on my phone?
Had a few issues with 02 previously but mostly okay. I've just renewed my contract a few weeks ago and having constant signal issues. Can't load pictures, send messages even when it said good signal, nothing is loading. I can't stream, load websites ...
Lost phone and also want to talk about paying bill
How do I activate new phone using old number
Hi, I have a spend cap of £25 set on my account. I made a premium call, the duration of which should have exceeded this cost. However, when my bill came a couple of weeks later, I was only charged the additional £25, despite having this call which sh...
