Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I'm trying to find the dates calls were made to me from oct 2019 until now
Hello.I have a Nokia G10 mobile, and for the past week now, whenever I make a call, no ringtone and no voice on the receiving end. I also have a fluctuating wi-fi signal, going on and off every so often, but the wi-fi at home is working ok.I tried th...
I put my new O2 sim in my phone before texting swap to 20220 so now my phone is set up with the wrong number. I have put my old sim back and received a text saying they will move me to O2 at 6pm tomorrow. Will this be on my old number?
So just wondering, I’ve already paid this month for my extras this month if I cancel them will my subscription end straight away? Or will I have a month left due to paying it this month?
Good morning! It's been a week that I can't access my "my o2 app". It happened after I purchased a new phone in O2 store. Please help
I can’t receive text messaged
I want to change my direct debit to my American Express card but I can’t as it asks for sort code and account number which does not match UK standards
I have changed my password online but when I try to access via the app it says app is locked. How can I get this unlocked?ThanksAngela
I'm meant to be collecting a phone for someone from an O2 store. It says online that I would need to bring my own photo ID and photo ID of the person who ordered the phone. Would bringing a picture of the other person's photo ID be okay to use or doe...
I need help.from customer service porting my old number. Hello???
