Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I am wondering why my data usage is not showing on the My O2 app
Hi all I called for an upgrade today and they have logged the wrong phone and delivery address? I’m slightly worried I’ve been scammed? It was a good deal as I was going to leave but was agreeing as I had all the correct emails txts, slightly worried...
Balance not shows
I have more than one query.1) Bolt-on bought in August 2021. In the end I didn't end up using my existing allowance and so the bolt-on was never used. I had notification it had been added to my account but it did not show the additional data allowanc...
Best way to use phone in America
I can make calls on my iPhone 11 but I cannot receive them. When people call me they get a message saying “you’ve dialled an incorrect number please check the number and try again” or their phone just does connect and they get “cancelled call”I can s...
Hi, my mobile has auto deleted incoming calls from a month ago and I need to find the call log. Any ideas how I do it please ?
Hi I'm having problems ordering a tablet iv already got account wi u?
Ordered a new phone last Thursday and it arrived Monday instead of Friday, today (Thursday) the screen and lock button doesn’t work! There is no damage to the phone at all and cannot even turn the phone off to restart it. I cannot seem to find a numb...
I have damaged my phone and have insurance please can you help me to organise getting it repaired
