Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Anyone know why I’ve been charged for sending 2 picture messages that I definitely have not sent? Didn’t even include an emoji. Text was also only a few words.impossible to talk to anyone at O2 the robots can’t answer my question.
How do I buy extra data
I have 2 phone contracts and a tablet contract I wanted to take out another tablet as I study at home and my tablet has packed up I am a very loyal customer and I put in for my new tablet and got turnt down for my new contract tablet which I am absol...
Why is it impossible to speak to anyone in O2 unless they are trying to sell you something?
Hi allI have not used my Galaxy Tab S7 tablet from O2 for a while and when I tried to enter my usual password to access my tablet recently, I got a message "incorrect password". 1. My first question please, is how many tries do I get? I have a few ot...
New phone arrived today, already an 02 customer, new phone arrived with a sim but cannot activate it?Am I supposed to be using the sim card from my old phone?
I have tried to get in touch and feeling very frustrated, you can even make a complaint without going through hell, I received a call from O2 saying that I was entitled to 40% off it came up on my phone as O2. the person was quite aggressive and I wa...
Hi I have just upgraded and somehow my usual phone number is on the iPad broadband not on the iPhone tarrif I need to swap the numbers over
I set up a spend cap over the phone but have been sent conflicting text messages. One says its set up, one says its not set up. My account has 2 phone numbers as one is for my Son which is the number I wanted the spend cap on. I think the person I sp...
help
