Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I recently contacted O2 to activate Wi-fi calling but it’s now my stopped working. Wi-fi for data is fine. Wi-fi calling is still switched on in settings and I’ve tried restarting my phone. Can you please see if it’s been turned off in account se...
Hi I have a sim only deal with O2. I have been given a newish phone as a gift but I need to upgrade my sim to a nanosim. Do I order a replacement sim or buy a new one I cannot seem to get anyone to answer.
I cannot connect to 4g . I have a 4bar thing top left with a ? Above it . In drop down menu it says sign in to 02
My roaming will not work, I’ve been with O2 for nearly 30 years and never been treated so badly. I’ve tried calling for support several times , and basically I’m just given the run around and then get cut off. I’ve done all of the Google suggestions ...
Morning, I have moved from Three to O2 and entered in my PAC code as part of the process. However my sim is currently set up to a new number. How can I check that the process of changing is happening? https://www.o2.co.uk/help/device-and-sim-support/...
I would like to know why my phone bill is so high this month
My mobile internet is slow
Hi. Ive just updrated to samsung galaxy s21 5g.Now, my question might be a silly on so bear withIve got sent a SIM with the phone but im already with 02. I had samsung galaxy s9 before upgrate. Do I need to change the SIM card to be compatable with 5...
So, I've got a signal issue that I've not been able to find an answer for. Started a new O2 sim-only contract last week. All was good initially with solid 4G connection and voice signal. Switched to e-sim at the weekend...still all good. Yesterday, m...
Can the blocks be lifted on my phone I can pay in full next week
