Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Since upgrading my phone in February this year I have received extremely poor signal, I have contacted customer service before and was told a Mast has been down since February but I am frustrated that I am paying for a service that I am not receiving...
We are living in an area where it is almost impossible to get a signal both inside and outdoors. Impossible to make calls or use data. O2 has been aware for years yet unprepared to do what’s needed. Which is a signal mast. Numerous new houses have be...
Why is it so difficult to find a way to "chat" to someone at O2?
Good afternoon! Me and my parents’ mobile phones sometimes cannot receive the calls from other mobile devices. Could you please check whether there are some issues with our O2 SIM card? Thank you!
Hello I need to change my address
Yesterday I purchased a one-off bolt on (unlimited version) which is valid for 31 days. Whilst the purchase was successful, when checking my account, I noticed a message stating that said bolt on will be removed tomorrow as per my request. In no way ...
Hi there, I am currently in a property with no wifi connection and little to no phone signal, but I have 4G on my phone. I need to make and receive phone calls, does 4G calling facilitate me being able to receive and make normal voice calls without a...
My Samsung SGH-E720 deleted a load of my stored text messages by itself and i'm wondering whether there is any way to retrieve them please?It's obviously an old phone and not a smartphone.I was reading a single message. afterward i deleted that one a...
I bought a new line the other day monthly contract and supplied my PAC code from Vodafone. The sim cameI I placed in phone but it is a new O2 number, how do I get my old vodafone number on this line, I gave the details online with the purchase of the...
O2 travel
