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Forum Posts

Wrong Address

Hello,Im trying to start a new contact with O2 however they have an incorrect address for my property. I went to the store and they said they would amend it but it has been two weeks and it still has not been fixed. The Royal Mail database has my act...

Kam1234 by Level 1: Joiner
  • 370 Views
  • 3 replies
  • 0 kudos

Transferring contracts

Hi all , so when I was on holidays in July my phone was stolen. I had only just got this phone on contract October past and it’s not due to be paid off until October next year. My phone bill is £53 a month and I’ve had to use an old phone and go pay ...

Teaghan05 by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Missing account

Hello there I need help

JN02 by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

Number to call

what number do I call if I’m abroad and can’t get in my o2? The one on the website is not working.

Eliisadrg by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

eSIM not working?

Hi I changed my sim only to unlimited data and chose to use an eSIM. I left the old one in at first and couldn’t receive calls.there were loads of new options under mobile data that I didn’t understand.so I removed the old plastic sim but still I hav...

Aagggh by Level 1: Joiner
  • 509 Views
  • 4 replies
  • 0 kudos

Cant receive texts- O2 useless

contacted o2 15th sept 2024 as I noticed I couldn't receive sms messages but could send them with no issues. Was assured this would be looked at and someone would be back to me within 5 business days... but no nothing I messaged on the 20th ( 5 busin...

neenp01 by Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos

Apple Watch 10 error 112

Trying to connect my Apple Watch data plan to new apple watch series 10, getting code 112 useless on the phone

SammReed by Level 1: Joiner
  • 462 Views
  • 2 replies
  • 0 kudos

unable to make outbound calls

Hi. I cannot make outbound call. Message says calling then goes straight to call ended. This applies to all contact numbers

Lisamog by Level 1: Joiner
  • 350 Views
  • 2 replies
  • 0 kudos