Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi,how do I get a strait pay as you go?no bolts ons or anything
Hi I upgraded my iPhone yesterday, so my new contract started today, I’m trying to add my discount but it keeps saying I can’t because it’s still got my old contract on it , please can you help me
I was on phone yesterday to 02 for 3 1/2 hours getting put thought to all kinds of different agents I was asking them to sync my watch to my new contact only sim number as the old contract number had ended how ever after 3 half hours of speaking to t...
hi we got sim blocked because daughter lost phone. new sim activated in store but since we put it into phone, she still can't text or phone? is there something else we need to do?
Hi,on 11 nov i got a call from agent and signed contract for iphone and increase the monthly payment, i have cancelled the deal due to circumstances so i have never received the iphone but i have just opened the the app and it says that i need to pay...
Hi I’m not sure how this works but I did a sim swap yesterday to keep my existing number with EE pay as you go to change it to my new pay monthly o2 sim. This is the second time I’ve tried it and I’ve not had any luck. Please help.
Hello. I announced on 15th November that I am leaving o2 but I have info's about data, minutes etc used and I noticed from 4 GB data I am down to 2 gb which I never asked for anyway. It shows that I ve got 24 days till next bill... When exactly is my...
Hi,I placed a order on Thursday for a new device which said would be delivered to my selected store today, now I have a email saying it’s out of stock but when I check my order progress on myo2 it says complete?
i work for a well known car manufacturer, I understand i can get a reduction on my airtime, but I am unable to get hold of customer services online!
Will my old contract/payment plan stop when my new phone arrives, (I did the upgrade through my o2 online)
