Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have payed the bill but my phone is still blocked need it up and running asap!!! I wasn’t late on Payment either 02 just blocked it ??
i need to download my last 4 previous bills for cashback purposes. I assume the issue is with o2 rather than my use of the site.This has been going on for a week now, and i only have a couple of days left before its too late. affordable mobiles will ...
i want to purchase a new sim before the offer ends today. £25 unlimited data, calls and text. Can my current number be retained and if so how. This offer ends in a few hours and i am concerned i may miss out if i do not get timely advice
Hi. I have taken out a 36 month contract on an Apple Watch for my wife to pair to her phone, not mine as I am already an O2 customer.she has paired the watch to her phone but it won’t let her log in with her phone to it to set up the data plan as it’...
I have just recieved my Samsung Flip 3, but expected the £79.99 accesories with the device? how would I go about claiming this. Thank you
My new sim only contract won’t replace my own phone number will it? I got it for my sons phone, not to replace mine.
Hi. My phone was stolen. Could you block my sim and send me a new please?
Although I have done all the checking and it says I SHOULD have great 4G service - I can get just 1 or 2 bars of 3G [if lucky] at my house. I don't even have enough service to call an UBER!This is atrocious and my phone is pretty much useless! Just m...
Hi there i was only meant to have one payment coming from my bank this month and three payments have came from my bank and put me in overdraft, if possible could someone email me back to speak to me about this.
I have had the same number and changed 3 phones due to this issue when people call me they can’t hear me and my signal is fine I thought it was phone but it’s not only certain areas people can hear me what do I do
