Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My network is changed from 5G to 4G , it’s been on 4G continuously since I’ve upgraded my contract a couple of days ago . It’s not because of the area as I’ve been using the phone from the same place all the time .
I’ve upgraded my phone through affordable mobiles and asked them to port my number over to my new sim. this doesn’t appear to have happened and when I completed a form on o2 I got an emailstating my details didn’t match up can’t get through to o2 on ...
My new samsung galaxy has arrived, kept same number with 02.Keeps telling me my number has not been verified? I cannot telephone or get SMS messages.Is this normal HELP
I ordered a new iphone 13 on the 9th Dec. to be delivered to my local o2 store. It was despatched yesterday 10th but not yet in store. Why? it was stated to be a 24hr service.
I got a missed call from o2 but when I put the number in 020 … on who called me it came up spam . Now im worried . I’ve definitely paid my phone bill as I’ve had no texts etc saying payment failed and my o2 account up to date . Just slightly worried ...
Hi there My data isn’t working abroad and I really need this fixed as it’s very difficult to get around. Please could you direct me to chat with a guru to fix this problem? Thanks, Charlotte
my phone has been disconnected where can i get help online
hi there, a little over a month ago i went on to my 02 to check my payments and saw that 02 was offering to pay off my old tarrif on them, and I could get a new phone. So I changed from an iPhone 7 which is £33.00 a month to an iPhone 13 which is £21...
Installed new sim into new phone last night and now all details have moved over but unable to make phone calls getting a last line message any ideas ?
I have just received my new Z3 flip but it only has 1 sim card slot as the dual sim is based on an e sim. How do I get an e sim for my phone
