Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am trying to print last years O2 bills and can only see the past three months and the other help items on the 02 site go around in an annoying loop. Are customers being blocked or the process made awkward to use?
Please can someone call me xxxxxxxxxxxx. It’s important about my phone bill [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I feel like this is a very 2000’s question. But is there a way to increase your general phone signal. I’ve checked the map and I’m on the cusp of a yellow/green area. The house I’ve brought is my grandmothers house and the signal has always been bad ...
I’ve ordered an iPad and it was for a Christmas present the day after I received a email saying it was out of stock?? What are the chances of it been here before Christmas it didn’t say out of stock when I ordered it
Please help with call forwarding.
Hi I have sent a copy of my debt relief order to the debt management team but keep getting overdue correspondence and details of charges. I would like to check the rdebt order has been received.Thank you
No one at O2 has been able to answer a technucal question I have... yet!Question: Now that O2 and Virgin have joined together will the transmitters for both O2 and Virgin systems be capable of sharing their transmitters to provides a greater receptio...
I have a Samsung A5 (2017) using the minimal, pay monthly O2 account offered by transfer from Talktalk a few years back. I want to use Wifi calling. The phone detail indicates that it will support it. But does this need 4G and will this very basic ac...
Hi. I made on order on Friday and paid for today’s delivery. All the up front cost and delivery has been taken out of my account. I’ve received all the emails and contract but I’ve not received any emails or messages regarding dispatch. Will it come ...
There is an upgrade offer shown but when I go into it it changes price?
