Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I want to pay my phone bill
I have just discovered that I am be billed twice for the same number, trying to through to O2 but a complete nightmare. They are great at taking money but the support is a shambles. Does anyone know what the best way forward is?
Hi this is the only way I can find to actually try to talk to someone, I for some reason cannot sign into the app, I have no network on my phone its been emergency calls only for days now, I have not been able to contact anyone and we have kids and I...
I had my phone stolen in a mugging and o2 sent me a new sim. This sim wouldn't work it just gave a message saying emergency calls only. They sent another and it did the same so now 2 weeks without a phone. The online method won't work as the sim will...
I have recently started a new O2 contract and upgraded my phone. Today I have received this email"Hi John, Thanks for shopping with us – we hope you’re happy with your recent order. We’d love to hear what you think of your PAY MONTHLY 5G TRIPLE HALFS...
I'm waiting for a replacement phone that is due to arrive with me today but i haven't had a email confirmation, can this be followed up?
I placed an order but it's out of stock and I would like to cancel it and get a refund if possible
this bundle i just bought i can use in london and in france ??also i have £2,57 on my top up .do i still need to top up or the bundle is enough
Restricted Content Block has suddenly turned on, I didn't request this and now I'm unable to watch YouTube videos or read their comments section. How can I stop/turn off the unwanted Restricted Content Block? Thanks.
After my contract ended, I assumed that would be it, so I cancelled the direct debit. O2 then shoved me on to some rolling 'deal' without my consent, and I've had to pay off those bills individually. I ordered a disconnect, and after a month have now...
