Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I wondered what's happened to the online chat either through the website or the app?I've been trying several times at many different times of the day over the last week to try and log an issue through online chat but constantly, there's no agents ava...
I cant send texts to any online competitions. I have sufficient date, my bill is all paid, none of the numbers are bared, Ive reset the settings, turned the phone on and off and also spoken to customer services who say that theres nothing wrong from ...
How do you change the account details for payment as my elderly father has a new bank account to switch to and i want to be able yonswitch bu the website or contact number arent clear on here? Thanks
I upgraded to an iPhone 12 (bought sim-free directly from apple) from an 8 a while ago, and have been using the 4g payg sim I already had. I would like to upgrade the sim to a 5g payg but can't find any info on the (not very user friendly) o2 site. H...
Hi, I need to download a copy of my June 2021 bill but on the O2 Portal it's only backdating to July, I can't select any older than July 2021. How can I download my copy of June bill? Thanks
HiMy phone screen has started flashing. Can't switch it off, can't access the screen. CVlicked on 'Help' and 'faulty device' on here - and it has text me a code to me, erm, faulty device, that I can't access, before I can get help for a faulty device...
Hi I have data but 4G is not working on phone but working for others I am with. Is there something wrong with my phone?
I can not send texts ,why?
Hello, I cannot check my bill because I have left o2. I cannot verify my login because my number is no longer on o2.I cannot find a contact number or chat with a human on o2 site. And you wonder why I left o2. So how do I see my o2 bills now? ThanksD
Its been 9 days since I have taken a new account the VOLT bolt-on hasn't shown up
