Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Received a text saying bill overdue. it was automaticly paid on the 15 Decembed2021.I should not be charged for late payment.If youare refering to my wife's phone , you have been informed several times she has passed away on 5 November 2021 Documenta...
I’ve received 2 texts today purportedly from O2, saying I’ve requested an OTAC number. Then 2 more texts giving me the OTAC numbers. Texts tell me to call 202 if I have questions.firstly I don’t know what OTAC numbers are so haven’t requested them. S...
Hi, I have just received my new O2 sim card and it was already activated. I am bringing my old number over fom Talkmobile and i provided my PAC code when i order my O2 sim card through Virgin Media. How long will it take for the old number to transfe...
How do I find out what is eating all my data allowance?I can’t see a break down of data heavy apps via ‘My O2’
I want to change my plan so I can enter competitions on the radio how do I do this? Won’t let me send messages to short numbers
Hi,I've been getting this error for a long time now and I usually get around it by using different browsers and, I thought, by using the App. It seems this month, nothing seems to work. I really need a copy of my bill and I can't seem to get it onlin...
Is there any way to actually activate a sim after 8pm? I’ve gone round in circles a dozen or so times. There’s nowhere on the o2 dashboard that allows me to do it. I’m already an o2 customer, I’m just swapping the sim for a 5G one along with a new ph...
Hi - I hope someone can help please because I can’t find any way to contact O2 regarding this item. I ordered an Apple Watch 40mm Sport Band (Pink Sand) on the O2 shop on 4th December and received the order confirmation email. The item was showing as...
Has anyone received their WiFi pods or any idea when we will or who to contact if we haven't received them? These would be super handy for me, I have activated volt on all my accounts data etc has been updated but I've never received these. Thanks
Hi, My general area is shown to have good signal inside & outside my home on the relevant O2 map checker, yet I cannot get signal within 200+ metres of my home. Why is this? Am I in some kind of signal / reception shadow? This is not an issue with my...
