Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
No service on, reset the phone yesterday which did the trick. Today no signal all day, tried my wife’s O2 sim in my phone and works fine. My sim in her phone doesn’t work.
Morning o2 Messsaged to say I was entitled to 6 months free Disney plus. O2 have now cancelled my subscription that I pay for however when I try and activate the 6 months free on my account it’s not working. I’ve promised my children to watch the new...
Hi I have been trying to call o2 on the 202 from my o2 smartphone and its not even ringing and not connecting the phone. What should I do?
How can I change my billing date from 26th to 31st?
So it seems that instead of upgrading my own phone I have taken out a full new contract by accident (was very early in the morning) what do I do now? Do I just take the new phone to a shop?
Hi can I change my spend cap to £30 please
I need premium rate unblocked please
Hi my son didn’t want a phone for his 1st phone but instead an Apple Watch SE (GPS/Cellular). A more expensive option I know but Ive set up refurbished iPhone 8 with 02 (£8 per month) with unlimited texts / calls and 5GB data to support the watch but...
HiI've had an I-Phone 13 mini since the beginning of December, throughout its not been receiving non 02 SMS messages. I've been onto 02 multiple times, done every diagnostic, posted a community thread, and am on my 5th (yes fifth!) SIM! I went to the...
I was hoping someone can help me with an issue I have. I bought a Dora 8050 smartphone for my elderly mother. I’m the bill payer and account holder. This phone runs Android 9 (Pie). The issue I have is the ringtone length is set to 15 seconds (defaul...
