Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Have been trying to call since Xmas day and no one is available at customer services , I received my upgrade and the sim is no service I was told to call as when they upgraded I had to go through security and they upgraded me a different way as I had...
Hi I've been brought a new SIM card for Christmas, I'm currently on simplicity plan but would like to change over to this new SIM for 02 for better deal if possible?
I'm looking a new sim call with the same number as my coverage is for 2g
Good morning, I've ordered a new phone and a new SIM 2 days ago and it was meant to be next day delivery but so far I've received nothing. On the O2 tracking it showing that it is on the way to me but on the DHL tracking the number doesn't even exist...
I have tried to change my number but I keep getting a message to say my PAC from ID Mobile is not active, even though I have just received it. Tried 3 times with 3 PAC codes from ID Mobile, same outcome each time
Hi am trying to pay my phone bill but I’ve been cut off even my signal has gone off so I can’t ring to pay my bill and I can’t get txt when am trying to log in on my 02 account thanks
I would like to know the process I which I cancel my Bolton’s and other subscription and change my sim for another network?
I need to know when my contract ends but can't find the info online. How do I find this info?
Hi, I want to change from monthly payments to pay as you go (but retain the same SIM) - does anyone know how I can go about doing that?
hi, its been nearly 2 months since i have got my new google pixel 6 pro phone , at the moment im getting about 0.7 mb download at work which is in the PO14 1AR Fareham area where there is a mast outside the back of our works.i have been to your shop ...
