Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
hi, I don't understand why I don't have internet and I can't use calls
Hi I’ve forgotten my security question and then it won’t let me change my password
I have paid £10 for my monthly tariff on the 28/01/2024, on using my mobile data i discovered that it has gone, along with my bundle... so not only they taking money and not providing a service but you call the "helpline" and you get some cheap labou...
I want to download the BBC Sport app from Google Play but it tells me it is not available in my country. I live in England!!!! Is my sim card registered in England?
My repair status is as follows.2024/01/30The device is ready for shipping back2024/01/29The repair centre has received the device Should I assume that is has been fixed? I have not been informed of a repair or any repair charges.
My phone when not plugged in sometimes shows that it is charging as well as sometimes when i do plug my phone into a charger it takes a few attempts to get it to connect and start charging. Any one else having these issues?
Hi, I paid for my £10 tariff on the 24th. It came out my account but it hasn't went through on my O2 account as its showing 0 and i have no minutes of data. Can this be addressed? I've confirmed that the money has butni received the following text: O...
Okay, so I am a bit of a dummy. I am having my first experience with an "eSIM" and am not sure if I have activated it correctly or not. We're talking Samsung S9 / Android to Samsung S23 Ultra / Android. My previous data plan was 2GB per month. My new...
Went to O2 shop and got new phone, new SIM required. That was yesterday about 10..30. Still no phone service..is this normal?
Watch has worked perfectly with cellular for over a year then suddenly refused to connect. Still showing green tick and O2 under plan. Tried calling for support several times but after waiting over 20 minutes each time, gave up. Tried engaging with t...
