Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I have tried taking age verification off my device online, after entering my credit card details it will not verify! It repeatedly says it’s not a credit card when it is! Need this taken off asap.I have tried contacting 02 on a numerous amount of ...
hi, I’ve got a new iPhone & want to keep my old number (pay as you go) I’ve tried to set up my o2 but it will not let me log in. What can I do?
Purchased a new iPad as Christmas treat. Comes with new number and bundle of free messages. Whilst I can get the IPad to mirror messages sent to my Iphone number I cannot receive or send messages from the new number linked to the free text bundle whi...
Hi my phone number hasn't been transferred onto my new sim. I previously provided my pac number to do so.
My sons phone is broken beyond repair. How do i make an insurance claim
Just had a message that O2 have turned off 4G on my account why would that be ?
Hello,I am in Australia. have the O2 travel bolt on but am not able to get coverage either mobile network or internet unless I have WiFi. I've put data roaming on but still no luck. I cannot use my phone for GPS, WhatsApp or even make a call. I trave...
I need some technical support please. I called up xmas eve to swap from virgin to 02 on my new volt bundle. I gave my PAC code etc to change my number over. Yesterday at 12pm my virgin sim card went off and said no longer registered, so i inserted th...
Hi, I need to cancel my airtime on devices I no longer have
I would like to upgrade so would like to chat with somebody please.
