Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I have some problem with my mobile data. Recently my phone was stolen and I had to recover my phone number and since then the mobile data does not work at all, it does not connect to the internet ..
I've got a new phone with 02 Sim.o2 are moving my Old Virgin number from my old phone across to my new o2 Sim in new phone tomorrow. I got a message from o2 in my old virgin phone to turn off my phone tomorrow untill 6pm , while the 'port' transfer t...
Hi, I've recently, this week, have been experiencing issues with my phone receiving some text messages. They are coming through as 'information' and not letting me see who has sent it. I know they are from different people but they are all coming thr...
since 5.45 pm I have no service on my phone a text said my 4g has been switched off ....why have you done this .I want someone to talk on line but I go round and round the website cant get anyone to answer ??????TERRIBLE SERVICE mark
I have recently moved over to O2 from Sky Mobile as I found I never had any signal, especially inside my own home, I could connect to my wifi fine but just general signal would be awful with only ever 1 bar sometimes 2 and then sometimes it would swi...
On 20th December 2021, I was offered 3 months free on Disney Plus (email titled "Peter, enjoy Disney+ on us for 3 months") and signed up. I then received an email on 29th December 2021 (email titled "Disney+ O2 Extra's introductory period is ending s...
I need to speak with an advisor as I cannot use my phone at all, I cannot ring out and no one can contact me.I am always working so never have time to get on the phone for hours, I need to speak to someone online and not a auto-mated system.
Hi there, I ordered a sim card on the 20th of December and still have not received it. Yet when i go to track my order it is complete. Therefore, i am paying for something i am yet to receive.....
HelloHave just received my new O2 phone a couple hours ago. Entered the PAC code EE gave me when I signed up to O2 so I could transfer my old number over. But my O2 account is showing a new number. How long does it take for my old number to move over...
Can i speak to someone to find out a total bill for my account
