Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
When I make a phone call it comes back call ended with out ringing
My data and signal has just randomly died, not missed a payment or anythjnf
I just want to cancel my insurance and apparently advisors are never avaliable and the customer service line isn't working for some reason for me
Hi my calls are working but my phone won’t sent sms text messages and doesn’t seem to be receiving them. I can sent i messages but not sms ones
I now live in Europe but still have my uk phone number on contract.I need to know the cheapest way of keeping that uk number without continually being charged roaming charges.Can I change to a SIM only?Thanks in advance
Hi theretrying to activate open and it won’t recognise my work email. I havnt typed it wrong
Hi, unfortunately I have been unable to pay my bill for quite some time due to financial difficulties, I am now able to pay all outstanding debts and get my number turned back on, however I’m unable to access the my o2 app to settle the debt it also ...
Hello, I have had an o2 account fraudulently opened in my girlfriends name. None of us are an o2 customer, we reported the fraud to o2 and also to fraudpolice, I got told that an outcome would be determined and they would email me within 10 days. I n...
I want to view my call history from November 2018, but I can only go back to January 2022 on My O2.Is this possible to do?Thanks
Hi I’m going to Cape Verde soon what will I be charged for call texts and internet please
