Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello.. I need advice. I recently had to send my new laptop away to be repaired. I was told to send the box and everything that came back . They have just send a brand new replacement laptop only. With no box , charger , or touch penthanks
Hi can I get someone to talk me through swapping my SIM
Hi I have 2 phones with o2. One of which whenever I go abroad (doesn't matter on location) my phone data never works... Whats app/facebook/emails (anything really) The only way of gaining access to the above things is to sign on to Wifi or connect as...
Help. I upgraded my phone to the pixel6 and input new SIM card I received and followed the instructions to carry out a SIM swap. My old SIM has now lost all signal and the new SIM seems to have kicked in I can send messages but any time I try make a ...
Hi,I did a sim swap two days ago to a new phone, till now both the old and new phone network signals gone! I can’t make even a call to o2. What do I do?
I cannot make any calls on my 02 mobile and getting the message "not registered on network"
When I make a phone call it comes back call ended with out ringing
My data and signal has just randomly died, not missed a payment or anythjnf
I just want to cancel my insurance and apparently advisors are never avaliable and the customer service line isn't working for some reason for me
Hi my calls are working but my phone won’t sent sms text messages and doesn’t seem to be receiving them. I can sent i messages but not sms ones
