Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I'm getting a message across my phone that emergency calls only, my bill gets paid out of my account and it's up to date, is there a network problem or something else.
O2 are making gurus redundant I hear and this position is no longer around can I ask now where we will go for tech support I store
Hi I reported my phone lost yesterday at half ten on the morning and I have found it now ring back up yesterday to get my services back on they said it will take 24hrs and still have nothing I can’t ring out text or get into my iCloud , I can’t recei...
Hi, i'm a new customer to O2 on a sim only plan. I want to set up mobile data on my Apple watch (had my previous network set up on it and have deleted the old plan) but am coming across the problem of not being able to log into my O2 account when pro...
Unable to call out on my mobile or even access the voicemail service since Monday morningI put in an O2 service network report on Monday and no faults were reported in the areaMy Account is up up-to-dateRestarted my mobileSystem Software is up-to-dat...
My monthly bill is over twice as much this month and I am trying to find out why
Good afternoon I have the above router using a 3 sim atm, but am moving to an area with no 3 Coverage, i have purchased an O2 sim, but not sure i have ordered the correct one, as i have no Broadband connection to my PC or Phone, the Router can see th...
Hi there, my Samsung s10 plus will not make outgoing calls. I've tried absolutely everything. Any ideas plz. I can't ring O2 for obvious reasons. So frustrating
My phone has stopped picking up any signal other than wifi, I'm on a contract which is paid and up to date.
O2 says good quality signal should exist in my area both outside and indoors. I have very weak or non-existent signal in parts of my house. Any recommendations for how to address this problem? O2 does not appear to allow wifi calling on my device.
