Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi all, I have recently (past three weeks) had issues receiving text messages including verification messages to my iPhone. I have the latest software (15.3). I have contacted apple and gone through their screen share process and they determined the ...
I pay for Disney Plus currently through my Sky account, am I able to use the six months free offer with that? Then obviously after six months I pay the monthly fee I’ve been paying previously? Same with Audible really as I currently pay that anyhow?
How do we extend ring time to 30 seconds on a A32
I have spoken to 3 of your team today to try and get my visual voicemail with no joy you even put me through to Apple which have said it’s not set up properly on my package please can you help
When I’m trying to make a call to anyone even O2 it’s cancelling my call without even ringing
I am unable to make or recieve calls
I am stuck in a contract with an O2 phone which doesn't work properly until Feb next year. I have had this phone since Feb 2020. When people phone me the phone cuts out . It doesn't turn on sometimes after a charge so I have to try not to let it run ...
I’ve recently switched networks to O2.I’m trying to enable Wi-Fi calling, something that was automatically enabled on my previous network.When I toggle ‘on’ - I get the following message:‘To allow Wi-Fi calling on this account contact O2’Then it take...
Hi, there has been network issues in my area for nearly two weeks. Originally we were told it was a mast that was down. However, it now states on the o2 checker that this is sorted, but despite this we are still getting no signal! Beyond frustrated w...
My Samsung Galaxy J3 (2017) has just 16GB storage. The phone reports it's full at 15.6BG. Storage analysis shows 4.6GB of Applications and about 5MB of other stuff (Documents, Images, Videos and Audio). That leaves more than 10GB of storage apparentl...
