Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi so I have got a newer phone cheaper contract with my mobile but still with o2 As I want to keep my own number do I need to contact 02 and give my pac code as I am finishing my contract with the but still staying with the network ? If that makes se...
I am on Pay as You Go and recently have been unable to send text messages to numbers such as 60110 ,81025.the error message I get is SIM1- error 42 ( seems to add +44 to the number)Assistancee much appreciated to a non techie like me
Hi there I have just received my new phone and sim today and I am unsure on when my new sim will be activated as it’s been about 5/6 hours and I am still unable have any signal on my phone and my old sim is still active
I am with o2 pay monthly and have just upgraded to 24 month contract. to keep my old number do i just swap sim card from old phone to new phone
HI can you check for network issues in DN4 9GA & DN4 9BH. I have had issues with calls all day and had calls from my emergency dentist and had to keep calling me back. Also my 4G has now gone this is also the same on my daughters Tesco mobile on O2. ...
Hi, I have NO network coverage anymore because of Storm Eunice. I cannot receive calls, or texts anymore. I have switched my phone on and off, taken out my sim and put it back in again. i don't know what else to do. Please help!n
Despite being advised it would only take 24hrs to do so. How do I make sure this happens?
Recently when callers ring me, I cannot hear them but they can hear me. When I make a call, I cannot hear the ring tones or the callers but again they can hear me My speakers work, facetime works ok, its just cellular I have spoken with Apple and tri...
I have been an 02 customer for approx 6 weeks, I became an 02 customer as my existing virgin media contract was renewed and I had to join 02. My number has been ported across however from the very first day when customers, friend, family and colleagu...
Hello, my phone is blacklisted, and I want to request it to be unblocked now I have found it ages later. I went onto live chat to see how do I do this, was told to call a number which I cannot call as my phone is blacklisted. Was informed to go into ...
