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Porting number problem

Hi, I transferred my SIM contract from Virgin to O2. I provided the PAC and the number ported on Tuesday. I’m fine making and receiving calls but I’m not receiving texts. I phoned O2 and did everything they suggested: update number, turn phone off an...

Iphone xs will not connect to spanish telecom system, i can access internet on hotel wifi but not 4G

I cannot access spanish telecom for 4G can use hotel wifi for internet.Data roaming is ON

Resolved! My o2 account

I’ve recently upgraded my phone and can’t login to my o2 account

Can't receive text or calls but I can make text and calls and can access Internet

Hi I have been with O2 since past 1.5 years. Last week I swapped my sim after I lost my phone. But after swapping I couldn't recieve calls or text. If someone calls me, hea hears that the number is not recognised. But I can make calls to other number...

Resolved! Cancel payment

I accidentally paid 518 on Tuesday on 02 I would like to cancel it please

Resolved! WIFI CALLING

I HAVE JUST MOVED OVER FROM VODAFONE TO O2. IF I SEND AN I MESSAGE OR TRY TO CALL ON WIFI THERE IS A DIFFERENT NUMBER DISPLAYED FROM MY NUMBER THAT WAS CARRIED OVER. I AM UNABLE TO CHANGE THIS IN MY PHONE. I HAVE BEEN ASKED TO CONTACT O2 BUT THE VIRU...

no visual voicemail

hi i’ve recently signed up to a new contract, since then i can not see my voicemail on my iphone can you help ?

Resolved! View Previous Bills

This feature is not working and hasn't been for over a month no - I need to be able to download copies of my bills for expenses claims. Why has this been taken away, all that happens is I get an error message? When I click on the link to report the e...

Resolved! Network issues

Hi I’m having network issues - I can’t make any calls or receive any calls

Resolved! Hospital Short Codes

After visiting hospital recently on three occasions I have received text messages asking me for feedback that say that although I might be told I will be charged to respond, I won't be. However if I try to respond to the text which is a short code I ...

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