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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3043 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5086 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 16005 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8131 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7500 Views
  • 6 replies
  • 0 kudos

Text Messages

Over the past few days my phone is not receiving text messages from companies sending me verification codes. This is problematic as I need the codes to log onto my bank. How do I fix it?

Julie0402 by Level 1: Joiner
  • 376 Views
  • 3 replies
  • 0 kudos

Resolved! Network problem

I am having problem using my phone inside my home and almost all covered places

Pian by Level 1: Joiner
  • 278 Views
  • 2 replies
  • 0 kudos

Resolved! Messaging issue

I have a messaging sending issue ,when I send text message to someone the message is not delivered so please fix the problem

Ub by Level 1: Joiner
  • 293 Views
  • 2 replies
  • 0 kudos

my number doesn't work

My number is not working [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Leno3791 by Level 1: Joiner
  • 655 Views
  • 2 replies
  • 0 kudos

Resolved! phone overheating

hi, I have a Samsung A8, I've had it for a few years now, it keeps over heating on and off the charger, why is that?

Pamela2 by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! Hungary data issues

Hi, i am currently having issues with data roaming in Hungary. I have reset Everything, turned phone on and off, tried to manually select network (O2 isn’t there) a error message keeps coming up saying “could not activate mobile date network” Hungary...

Caz_20 by Level 1: Joiner
  • 1065 Views
  • 3 replies
  • 0 kudos

Resolved! My phone has an international block which O2 said they would remove 3 days ago and not yet .

My phone I’ve been told has a international block on it . I spent 4 hours trying to get answers why I can’t use my phone from Australia where I am visiting .72 hours ago O2 informed me they had removed the block but they have not . I’m disabled and n...

Resolved! How to activate volt

Hi,Could anyone please tell me how to activate volt ?

Adrian_A by Level 1: Joiner
  • 8754 Views
  • 2 replies
  • 0 kudos