Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I cancel my Disney plus and Amazon free trials?
Hi,I have clicked on a link in whatsapp that is a scam. What should i do and how do i safeguard my identity??
Can l ask for a print out of all calls made from my phone
I’m getting no help with my device it’s been a couple of months now. I’ve heard nothing what is going on you expect me to pay but don’t provide me the service I pay for. Useless
I arrived in Norway last Friday, got the welcome to Norway message and mobile data. But I cannot make calls. I have spoken to o2 a few times and reset my network, removed my sim and put it back, all to no avail. I am continuing onto Other parts of Eu...
I am having major issues with my signal for months and trying to speak to someome based in the uk is impossible can anyome help
I was told it only takes a couple of hours to port a number. I ported my number yesterday and it still hasn't completed.
Cannot phone or text.Not even by WIFI.
Hi, I have received payment for a recycled device (£2) when I upgraded to my Samsung Galaxy Z Fold 3 but have not received the extra £250 as I was advised. Can you help,many thanks Michael
I ported recently from LYCA to O2 on 15th March, since then I am not able to receive any authorising OTP Text messages. Called customer care multiple times but none worked so far. Normal text messages from friends and family are fine but anything fro...
