Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I recently list my mobile whilst on holiday on the USA. I have since replaced my phone but concerned even though my old phone has been barred including the sim can my personal details be obtained if whoever has it gain access?
hi all . My o2 number. Seems to not be able to send messages for some reason. Every message fails
I can’t access my O2 app. I have entered the login details but I get a message saying that my O2 isn’t available
Hi there, I have recently changed my mobile phone account from Vodafone to o2. Since arriving in Spain yesterday, I can not activate my mobile data. It appears that my mobile Data is still registered to tap.vodafone.co.uk. Can you please tell me how ...
Hi I received my new iPhone 13 yesterday. Set it up and all was working fine, however once I left the house this morning, I have no service or Wifi, any ideas on what the problem is
Hi,I’m currently unable to connect to any networks where usually I am able to. Calls, texts and mobile data all are unable to connect
Good morning, I changed my handset following an insurance claim and while my phone worked briefly I’ve now got no network and can’t make calls
Hi.I'm probably quite stupid. Let's start there.But am I the only one that spends far too long trying to find the tab that opens a text-based tech support conversation?I just go round in circles until I stumble upon it! All I want is a contract sim a...
Hi there, do you know when the mast in bd13 Thornton, Bradford will be fixed. It’s still saying there is an issue and it’s getting to the point where my phone is useless. Any phone calls made just drop out making it impossible to call anyone. iMessag...
Hello,Just recieved a call to my mobile from 0330 390 3927, purporting to be 02 and offering me a 45% dicsount on my plan! No matter how many times I questioned him as being a legitimate 02 employee he kept refusing to answer simple questions, statin...
