Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I requested a sim swap at 6pm yesterday. Is it likely to take a full 24 hrs or could it be longer ?thanks
Hey all - looking for a bit of advice. Just joined O2 and gave them my PAC code when completing the orderToday (Saturday) I have received my new SIM but haven't put it in my phone yet.Question is when do you think the best time to put the SIM in is a...
Hello should I be able to use my galaxy watch 4 for messages and calls if my phone is switched off?
Hello, Can anyone help? My service has not worked since I arrived on holiday in Italy. I'm unsure why this is, I have turned on my roaming and data but it keeps saying I have no service. My boyfriends phone works but he isn't on 02 like me. Why is th...
I have recently joined O2 on a sim only contract. I am using an unlocked iphone11 Pro that I have owned for some time. I am unable to enable wifi calling on my handset and unable to add my device to MYO2 to enable it there. I have spoken with CS and ...
How can I obtain 4G connection in Spain? Moviestar only gives 3G which is not sufficient to obtain and send emails.
hi, i upgraded my phone the other night, i put the new sim in new phone smart transferred all my info across but im not receiving text or calls through my new phone? my number still the same. they are just coming to my old phone. i am getting whatsap...
Hi Sorry if this already posted but I sent a pac code from EE to O2 on Monday and got a message that my number would be transferred on the Tuesday (26th) and since Tuesday I haven't had any signal at all. I have checked and my EE account is closed an...
I am unable to make outward calls!!! Have tried everything recommended online!!
I recently list my mobile whilst on holiday on the USA. I have since replaced my phone but concerned even though my old phone has been barred including the sim can my personal details be obtained if whoever has it gain access?
