Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
And I can't login as it's SMS sending me a passcode - but I have no network doh!
I want a pack code number please
I have arranged to defer this months payment but my services have been barred. I’ve been waiting 2 hours for the messenger service to get back to me but no joy. desperste for my services as I need to make calls as I’m in hospital
Hi I've lost my phone but can't get through to anyone to help me?
I received a text message saying that my auto top-up wasn't a success and remembered that I had a new card so I wanted to change my auto top-up bankcard details but The myO2 website does not let me as there is nowhere seemingly to do so. Searching on...
Hi. I joined O2 2 months ago as part of a virgin media bundle. I checked I could get 4g signal inside and out on their site. At the start it was patchy but has got so bad I get NO signal at all and have to use WiFi calling. This doesn't always connec...
I have a mob on another acc which an O2 acc in my partners name. We both have them. I want to purchase a watch as a gift but it won’t let me as I don’t have a mobile on this account. Can u help?
s it so difficult to be put through to customerservice
Hi I have just taken a Volt package with 02 and Virgin Media. My issue is I have not received my sim plus I will not be using the sim card or phone number so for me to receive my extra ie Disney channel free for 6 months how can I access this as the ...
my wife is in hospital and is using my phone but it has stopped sending text messages she has rebooted the phone but still has the problem, could you tell me why this is
