Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I wanna switch to pay monthly but it shows wrong DOB what should I do regarding that ?
Hi, I have a call barring on my phone. But I sometimes need to call an 1845 number. How can I change this please ?
I had a call from Aerial Direct who said they were in partnership with O2 and offered me a reduction in my monthly tariff cost. Are they genuine?
I’ve received a text code and security message when it hasn't been me, I’ve just been able to change the password, could I get Fraud check for my account please?
Hello everyone, I'm hoping someone can help.I got a PAC from Sky on Friday and put my new O2 PAYG sim card into my new phone yesterday. But I've been trying ever since to enter my PAC to keep my number. It just keeps showing up "Oops! Something went ...
For more than a week I had no phone signal do I couldn’t make calls, send text or use data. I could only use my phone to contact family, friends and the doctors if at home connected to WiFi. How do I get compensated for this?
I cannot change my tariff from £5 to £10 bundle.
I have a new sim from 02 but want to keep my previous number I have tried to do this on line with my PAC number but this ends up with an error message!
I have tried to increase the time between the phone ringing and it going to voicemail, we have found info on the internet but it says the MMI is wrong, help please
Hello, I have called customer support a number of times and I keep getting cut off when I mention fraud, or someone will start to help and I get transferred to someone else (as just happened a few minutes ago) and I have to start again. I have also b...
