Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My old phone was an XR on 4g. I have upgraded to a 13 on 5g. Do I need a 5g sim for the new phone ?
Hello,I am an 02 classic pay as you go customer with a samsung phone and I've just purchased a samsung galaxy smart watch 4 with 4G/LTE.Seeing as the watch has an esim what do I need to do in order to be able to use my current 02 number on my watch?T...
I have no network or phone signal after phone software update
Hey guys. I'm getting no help from the O2 Support pages as they dont seem to have any knowledge base on the watch yet. Also they seem to have disabled the Chat feature. Anyway, I've got the Galaxy Watch 4 Classic. When it arrived it came with the E-S...
Hello, I’ve got three month free audible on my latest contract, I have followed all the steps but now I can’t download anything on audible
I’ve just switched to O2 And my number hasn’t transferred to my new sim
Number ported yesterday but still have no servicetalked to customer service last night and they said it all looked like the number had been swapped keep turning my phone off but still no service can anybody help please
talk to an attendant
Hi there ive been having issues for the last 6 weeks. My network just lost connection one day and hasnt gone back on- i went to the 02 store and swapped for a new sim and it didnt work, I then put it into a different device and it worked for a few da...
There's a big blind spot on shooters hill where no 02 signal is accessible, lots of locals complain endlessly about this. I'm not sure if a BT signal is available. There are at least three towers with lots of mobile and other device attachments inclu...
