Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Had my galaxy s21 fe 5g phone come last week also should have had a galaxy tablet with it still not received email about claiming my free tablet
Help!Bought my wife a new galaxy j5, put in her sim card but cannot send text,(for about 4 years now when she turns on the old phone she has had to change the 'message centre number' from the auto set no - +447802092032 to +447802092035 to enable her...
Not very happy about this, followed your instruction and sent ‘pac’ to 65075 like your website says, I get a message back saying that you could not understand my request. I’ve done it 5 more times and the same problem, the numbers that the message pr...
Hi all, I have a galaxy active that I received in April last year. The watch has been great up until I went swimming a few weeks ago and the watch would just turn itself off or the screen would be unresponsive. I put it in a bowl of rice for a few da...
Hi, personal hotspot has gone from my settings after I changed my apn due to my data roaming not working in Spain for the last couple of days. Since making the change, data roaming begun working fine (thanks to the community here for that), but now I...
I got charged £12.50 for calling virgin media help from my 02 phone. I think this was very sneaky and underhanded as I am a virgin customer for over 15 years and have only 1 phone on 02 which recently transitioned from virgin as I was told you had me...
With O2, do I have extra charges while in Europe
I want to cancel my mobile contract I want to stay with my current provider
I have followed the instructions to add my work email for teacher discount but it keeps telling me my work email address is not valid.
Need to change numberneed to change my phone number and unsure how to do it
