Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have an iPhone 12 Pro and have Wi-Fi Calling and Visual Voicemail. When using Wi-Fi Calling, Visual Voicemail doesn't work. New voicemails do not come through to my phone until I have mobile data again. This seems like a major oversight, @O2Sarah- ...
Can only make emergency calls and have lots of balance time left. Virtual tells me to phone a number but unless they work for emergency services????
Hello, When I receive a call my Mobile Phone cuts off after 1 or 2 minutes The message is "No Network Coverage" My Mobile is set to 3G because the 5G signal is very poor in my areaThe 1st part of the postcode is IP9A new Sim is being sent to me. I ha...
Good morning! I lost my iPhone 13 last Thursday. 02 kindly blocked it, helped me make an insurance claim and a new replacement is due today. Very impressed with the service. When the new phone is delivered how do I ‘transfer’ or retrieve all my data ...
The telephone number at the top of my bill is the original number but it was changed to my old number. When I make calls my name does not display and says no caller ID - can this be updated?
O2 says WiFi calling and G4 turned on but it’s not! Any ideas?
Need to change delivery address as next day delivery is late (want to change to my work address) - can’t get through to anyone via -live chat-Dhl are passing all responsibility onto o2 “the sender” As it stands there’s going to be a delivery attempt ...
My Samsung S20 ultra keeps turning itself off
My iPhone 11 on iOS 15.6.1 will not let me enable wifi calling or 4G calling. I’ve tried to find the option to add to my account in My O2, but it lists phones that are much older than mine as the ones allowed and offers no option to add this to my ac...
Dear Lord....how difficult it is to try and speak to someone at O2...!!! The irony is not lost on me. I have forgotten the pattern sign in on my Galaxy A03. I'm menopausal. I completely blame my hormones for this loss of memory. I really don't want t...
