Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I’m in the USA and my phone shows I have a voicemail but when I press the voicemail button it tries calling the number but never connects. Any ideas and are there other ways to retrieve voicemails? Thanks
New O2 customer, pixel 6, can't connect to O2 hotspot for wifi on London Underground.Why doesn't it allow me to connect?I've had my phone for 2 months!
I have had an iPhone 13 Pro for just under a year now. Was not particularly bothered about whether or not it was 5G capable, as I live in a rural area that I thought would never see 5G. However, now that I have found 5G coverage about 6 miles away, a...
Using an Android s22, I have been happily using my O2 eSim for the last six months. Is there an equivalent Sim lock I can use similar to a regular sim ?The phone has a setting for a sim lock but I am loathe to try it ,'just in case.'Thanks.
I received a PAC Number as I wished to leave but was informed I would also need to contact customer services which I did. They then cancelled my SIM before my number was transferred which has meant my new provider cannot port-in. This action has resu...
I need to change the time before voicemail starts. I’m using iPhone XR
Hi,I just recently upgraded to a Samsung s21 fe and got the offer where I get a free samsung notebook,The link that is provided does not work and on Samsung members there's nothing there as I've checked several times.Phoned up customer services and k...
Why is there currently no coverage in Keswick? When will it return? Where is the nearest place with a working network?
I have been an o2 customer since January 2021. I lost my phone in may this year and called support to change my number to the phone I had lost. This never got changed so I spoke to support and explained that I was happy to keep my number but could I ...
Became an 02 customer in the early 2000's and to begin with had no problems, since then I have 02 refreshed a number of times and every time they offer you some dealor gift card or voucher and every time I have to pull my hair out towork out how to c...
