Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I need a PUK code for my sim please
Hi We are experiencing problems with our Android devices with O2 Business Sims installed.If you boot them up they create a data connection fine using APN mobile.o2.co.uk over a 4G connection.After around 2 days of being switched on (this is a bench t...
Hi there, I am currently on a US trip to New York, and have issues very similar to those described by @Dee25 in this thread: https://community.o2.co.uk/t5/Tech-Support/Data-Roaming-in-New-York-US/m-p/1570495#M24371 I am using a Google Pixel 3 with An...
I am in New York. I have the O2 Travel Bolt On. I cannot access 4G and the data roaming is useless. I have never had this problem before. Any answers as to what is going on?
Sim swap
HiI have an standard O2 sim in a mobile wifi device will this work abroad, ie Italy
I have been struggling with slow data speeds in the area where I live and have reported it on numerous occasions with no success. When I carry out a network checker for my area I receive a notification that the 'nearby mast isn't working as it should...
I have been having “no connection” problems on my apple watch but ive noticed today if i keep my iphone open it doesnt lose signal on my watch when i leave my iphone at home to go for a walk with just my watch. But in the settings section on my aplle...
Why can I never top up from the ‘My02’ app, I always have to go into store to top up my credit which is such a pain
How do you change your selection of phone once ordered? I chose iPhone 14 plus when I wanted an iPhone 14 pro. Please help
