Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Just received a replacement phone from 02 on 02 insurance. iPhone 13. This phone is denying access to 02. Have restarted, updated IOS and also tested SIM in a other phone (it works). Seems like it is an issue with the handset we have been sent which ...
Hi, My sister in law gave me samsung s9+, she bought it long ago from previous owner back in Poland and phone was working fine, but when I tried to use my o2 sim in uk it turned out that phone is blacklisted, is there any way to find out which carrie...
Balance decrease even though phone not used why?
Minimal patchy coverage in an area where tracker says coverage is excellent for 3 months now. I get the message below re current problems. Message hasn’t changed for 2 months except the predicted fix date moves on every day so it’s exactly 2 weeks in...
hello
I have an iPhone 8 which is still locked to the O2 (UK) network. I have been using a Giffgaff SIM card for a good while.I am travelling for 6 weeks in Europe and ran out of Giffgaff data. As Giffgaff extra data is very expensive I bought a SIM card f...
My wife's iphone is on my account. She has never (like so many people) had a PIN for the SIM on her iphone 11. Now, reading of security issues, we want to set one on her phone (I have always had a PIN for my SIM). However, we are one attempt away fro...
Hi, I am currently in South Africa and I have accidentally left my data on. I thought it will be automatically disabled since I am outside of the UK and the Eurozone. However, the next day I got a message that I have spent over 46 GBP more than my us...
My screen keeps randomly going black, and often doesn't come on when I open the phone.
Hi, I received my new iPhone 14 today and put my old SIM card into it (working fine in my iPhone 11) and got no signal. So, I tried putting it back in to my iPhone 11 and now that gets no signal either. I've ordered a new sim, but that's going to nee...
