Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Travelling to USA and want to add 02 Travel. I'm getting a warning saying: This Bolt On isn't compatible with the Standard Rates in our Europe Zone Bolt On you already have. If you continue your existing Bolt On will be removed. Obviously, I don't wa...
I’ve ordered an upgrade today. It’s out of stock but will be delivered within 2 weeks. When I went to track the order it had an old address as where they were going to delivery it. Which is odd as they delivered it to my current address 3 years ago. ...
I have recently upgraded and part of the package was a free Oppo Pad Air. When I try and claim the tablet, the site asks for the IMEI number. When I enter it, the site just resets and asks for a valid IMEI number. I have got the number from the Phone...
It won’t allow me to log onto my acount on the o2 app after 48 hours
Hi all,Last Wednesday I was victim of an ‘upgrade fraud’. A rather convincing chap called me from what looked like an O2 number, telling me that as a valued customer I was eligible for a discount on my tariff. I received a text with a code whilst on ...
For couple of days I have not received text messages for 2-Factor Authentication sent from two different banks (I have made no changes to anything at all for years). But I am still receiving (at least some) text messages from private individuals. Wha...
I'm getting free texts from 02 about missed calls. I want to stop the texts as I've noticed the numbers I've blocked are showing as missed call.Please can the text be stopped.
Why is the O2 signal in Lichfield so appalling! I barely get 4G anywhere in the city, and in Darwin Park I cant even get phone signal. What a complete waste of money! Surely someone must be aware of this and working on it. Please advise.
Long story. Apologies in advance had a contract with o2 for over 15 years. Added an Apple Watch on same number a few years ago. No issues. Then a year ago I looked into an upgrade. I was happy with my phone so decided a new iPad would be kinda nice. ...
I had a miss call from my wife so I texted her what’s up and a random person replied?? It was under my wife’s profile card so it can’t be a mistake!! What’s going on and please no stupid replies, it’s kind of weird and seriously worrying
