Get tech support for your O2 issues

Resolved! PUK code

My phone is PUK locked. I can't log into MyO2 account as they still need to verify your phone by sending a code. (Isn't that a smart advice to log into your My02 account if your phone is locked?)Virtual assistant not helpful.Can't call customer servi...

Remove bolt ons

18 pound

Resolved! Increase SIM lock code chances?

I am down to 3 chances left on my SIM lock Code and getting jumpy, how can I increase please back up to the original 10 entry chances?

Calls keep failing

I’m trying to make telephone calls, the phone rings but I can’t hear anybody on the other end then the call just fails?

Resolved! Today I upgraded and also got Samsung galaxy watch 7

That lady said if would be linked to my account and number when I got home the watch as it's own number and won't make calls can I have it linked to my phone number?

Possible phone hacking

Not sure why my last thread was marked as spam seen it's the first time I've posted on these forums and my post does not contain any links or anything else resembling spam. Hi, I have a suspicion my phone might be hacked and that people are diverting...

Data roaming

Arrived in the Czech Republic yesterday.For some reason I don't have data.I have data roaming turned on.Why is this?Never happened before.

Resolved! Protect Bolt On

What is the Protect Bolt On?

Transferring from old phone to new

Scanned the qr code on my new phone and it says it can’t connect to my old one

Resolved! Requested STAC code by mistake

I was trying to cancel the contract for my iPad which is on sky. And I requested a STAC code but seem to have requested it for my mobile device which is O2 but as iPad and phone number were linked I think the STAC request came through for my mobile n...

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