Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have logged on to my o2 account. It says I can upgrade today when I press on the link it takes me to upgrade options but with the incorrect mobile number.
O2 updated their systems now my devices have disappeared from my o2 account how can I get them back
Hi,Since the untested firmware update pushed itself onto my MR6110 it appears I no longer can get a mobile connection. There is no reverting back to previous firmware, meaning I'm stuck. The SIM card works on fine other mobile devices, just after the...
When I changed plastic sim to eSIM having problem that no called id on incoming call. All incoming call are showing no called id. 02 technical department fail to sort out problem. Asking 3 to 5days more to solve the problem. Very disappoint about 02 ...
Activate for me this second sim on the same o2 bill. (REMOVED)
Hi, I was trying to log into Amazon and I have a three step verification.(OTP) Nothing arrived on my mobile. Contacted Amazon who confirmed that the codes were being sent and to speak to my provider.
When I try to see my bill it says I don't have any services
I cannot connect to a network in the USA. 4G calling, data roaming, auto connect, travel bolt all turned on. How do I get coverage? The only way to get in touch with O2 is via Instagram and they say someone will look at it in 72hours, which isn't muc...
Hello, does anyone else have the same issue downloading bills from last year? I have tried via the iphone app, and an Edge browser and a Chrome browser, (clearing all cookies and with / without incognito mode) all with the same error. What i am doing...
For several years I have had no phone signal or mobile data whenever I am in Europe. When I turn my phone on initially it gets one bar of signal for about a minute and then it drops off, and I am entirely reliant on WiFi. I have had many conversation...
