Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Nearly a month ago I moved from Tesco mobile to o2 so I could get an Apple Watch cellular. I ported my number over and waited until this was fully complete before setting up the Apple Watch I had purchased in the store. During the setup I was met wit...
I have been and apple and o2 customer for 10 years+. I was on business contract and bought a cellular iwatch 6 months ago. data would not connect. I spent endless hours/days talking to o2 support and even spent 3 hours in o2 shop. dofferent stories f...
How can I obtain the telephone number associated with my Data SIM card. SIM Number 006826153
I can no longer receive any OTP - they’re not coming through from my bank, from HMRC or the NHS app. O2 Customer service advised reset network but that didn’t help. They also thought an age restriction might have randomly been put on my account. That...
How do I check what the last number dialled for my daughter's telephone via check via virgin mobile. Just swapped to 02. Pls help my o2 app
Hi. I've been ringing my mother in USA on the same number for 25 years. The past couple months I have not been able to get through; instead I get an automated message saying "This number does not accept calls without caller ID." My caller ID is switc...
Hi. I cancelled one o2 account and created another - both sim only. On Thursday I rang o2 to ask to swap my number to the new sim / contract. They said they would close my old account & move my number across in 24 hours.Today I’ve woken up with no si...
@O2Lisa a you help. I had to reset my watch and now getting error code 14. No one seems able to help me - this be reset to home and watch - such a pain to do - but still no use
I’m on my first O2 monthly plan and just put my card into the app. After confirming my card, the app declined the transaction and asked me to try use a different card. I tried this process again with the same card with the same results. However when ...
How can I get someone to tell me my PAC NUMBER
