Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi,My phone was stollen when abroad. I locked the SIM and ordered a replacement. I received an email informing me to activate it by sending a text to a UK O2 operator, but I am not in the country and so not directly connected to the UK O2 network. So...
I have no signal whatsoever, I’ve changed to my o2 SIM card a day ago and now I have no signal anywhere, I can’t even find the network on my phone. Can anyone help?
Hi need to change my e-mail address. Can't see anything under Manage Contact Preferences so any help appreciated, thanks. GD
Hi, I've recently had to shift my network because the 02 coverage around where I live is non-existant. In attempting to switch networks, I learned that my phone is currently network locked, so I can't switch the phone's network over. I bought this ph...
I've been trying to call someone in the US for a while now, I've triple checked with them that the number is correct, I've made sure the + and everything is how it should be but O2 keeps telling me the number is not recognised. They can call me just ...
I’ve noticed recently that my phone gets hit when I’m using it; taking photos, charging and during calls and messaging. I also rely on my phone as a hearing device. Please can you suggest what to do / can be done to solve this for me please.
I can't make or receive calls or texts since 5am this morning. There seems to be mast trouble in my area but my phone sounds like it's been cut off when it hasn't been! Trying to get through to )" is like getting blood out of a stone. Pointless waste...
I have a contract phone currently and am planning a trip to the USA for next year. I'm pretty sure my iPhone is not locked to the network as it is a fairly new model (iPhone 12) and was wondering if it would work to put a USA sim card into my phone t...
Good Morning,As a long term 02 customer I have been utterly shocked by the service and lack of help I have had over the past week.Last Monday I changed from Android to Apple and took up a new contract with O2 while also buying a refurbished Apple 12....
Hello, I'm getting absolutely no data, and a bit upset trying to get help. Its not even patchy, soon as I leave house Ive got the bar graph and havent seen 4g for about a week maybe more. When is this fault going to be fixed? I use the phone for work...
