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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2889 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5039 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15759 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8045 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7433 Views
  • 6 replies
  • 0 kudos

Resolved! PAC Code for previous phone

Is there any chance I can a PAC code for a previous number that I do not have anymore? Left 02 about a month ago

Ted5 by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Apple Watch eSIM setup Error Code 14

HiI have just bought an Apple Watch 8 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 13 Pro Max.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the ...

Resolved! iPhone 14 pro

Recently brought a apple iPhone 14 pro but can not get the old sim that was working fine to pick up any signal in my new phone was told to connect 02 but unsure what and where to go need help asap gift for tomorrow

Dave202013 by Level 1: Joiner
  • 2126 Views
  • 12 replies
  • 0 kudos

Data issues

Does o2 think it's acceptable to say there's an issue with the mast in my area that may affect calls and data for uo to 2 weeks?

SeanW by Level 1: Joiner
  • 191 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming - can’t get service

I changed tariff to one including Travel Inclusive Zone to cover a holiday in New Zealand.I’ve been here five days and it’s not working. I’ve got a signal from Spark NZ and a 3G data signal but I can’t send texts, make calls or use data… any ideas?? ...

TimO1 by Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Resolved! Data runs slow

Hi. I’m an American that occasionally visits England. So I have a phone with a pay as you go top off plan. I was here in July and currently in country now and I’ve noticed both times my data is super slow. Sometimes acting like I’m not getting data a...

Worm3rd by Level 2: Apprentice
  • 1348 Views
  • 5 replies
  • 0 kudos

Resolved! sms on wifi

Can I receive sms messages via wifi on my poco x4 pro 5g?

Resolved! sim use

can i move my sim between 2 unlocked phones

spaff by Level 1: Joiner
  • 328 Views
  • 3 replies
  • 0 kudos