Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have got a o2 sim from Virgin media via volt and wanted to change the number to my existing pay monthly which is out of contract, i have made numerous call to o2 and just get the same reply about a back end issue, this has been going on for 2 weeks...
I purchased a M6 nighthawk in December and I’m trying to login to Netgear server app to allow data roaming. The admin password on the sticker behind battery seems incorrect, how do I change it or is there another way to allow roaming?
Hi, I'm trying to upgrade my device to a newer model and keep getting a "something went wrong" error on step 3 of 5 of the checkout process. This has been happening for a few hours now and I need to complete the order before April 1st. I have tried f...
I've just been hung up on by the O2 phone help service because apparently the phone lines are busy and will take beyond 8pm to get to me - nice. My problem? Yesterday I chose to upgrade both my tariff and phone. Phone is not arriving until tuesday - ...
I have switched SIM cards and now neither phone has phone signal not acceptable sort it out it’s been 5 hours and lots of stress I have been with o2 for 20 years but will leave if this is not sorted out I can’t speak to a person
I bought a o2 sim card on 28/3/24 & moved from Tesco. I sent a PAC code on 28th to keep my old number. As it was Friday, I left it until Tues to call as the number did not work. I have had to call 4 times this past week, each time they said it would ...
Hi there, I blocked my phone number because my phone got stolen. Can you help to now unblock my phone number and I can use another device with the same number please?
So EE and Three have had it for ages yet O2 seem to be happy to stick to the 4G signal in England's newest and growing city. Not good karma. So when will O2 actually put 5G in Preston and keep up with the Joneses???
I have an O2 pay monthly contract from Nov 22 - plus an Iphone 13. I can't 5G see in settings on my phoneDoers this mean my Sim doesn't have 5G?
I've had no signal since last night. Service saying 'no service' and 'SOS calls only', I've tried turning phone on and off a few times, I've tried restarting, I've turned aeroplane mode off and on and still nothing. Any advice?
