Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
So my new Apple Watch ultra cannot connect to the cellular network. On my phone it just has been saying activating for 3 days now!!! Yes I have tried everything and the 02 Shop at Bluewater didn’t even bother trying to help they just said complain. I...
My wife’s mobile is not working. [PERSONAL INFORMATION]
Need to check if there an outage as phone stopped and says no sim / not registered on the network. Need to check if signal down or an issue as I have just transferred to new tariff on exisiting sim and number
I have a package where telephone calls are free, can I see what numbers I have used
Apple Watch 8 (cellular version) was all paired with phone and working well until about 11th January. Then dropped out. Have reset/re paired etc. when trying to connect back to the existing data plan all it wanted me to do through o2 app was take new...
Hi,I changed from Vodafone to O2 and my life became very difficult. I have almost no signal in the house and on our street even though living in town. I am missing calls and texts, school cannot get hold of me and I cannot call back. It is the worst ...
I have searched this and cannot find a solution that works. The message is constant and beyond annoying. Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help. I have a Pixel 3. ...
I started losing signal from my phone on Saturday. Nothing out of the ordinary happened to cause this. By the end of the evening, my signal was completely gone. I put it down to a faulty mast which o2 reported, but the next day had no signal either. ...
Anyone else got no data in London? Has been broken since Saturday. There's been no notification from O2 that anything is wrong. Checking their service site says there's an issue with a mast and won't update til Fri.
I am getting o2 emails to an old email account. Normally I'd just pop on to My o2 and update the details to the correct ones. The problem is, my email address IS correct under My Details. The old email address is nowhere in sight. Right under my emai...
