Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How can I cancel this
Hi, I transferred my SIM contract from Virgin to O2. I provided the PAC and the number ported on Tuesday. I’m fine making and receiving calls but I’m not receiving texts. I phoned O2 and did everything they suggested: update number, turn phone off an...
I cannot access spanish telecom for 4G can use hotel wifi for internet.Data roaming is ON
I’ve recently upgraded my phone and can’t login to my o2 account
Hi I have been with O2 since past 1.5 years. Last week I swapped my sim after I lost my phone. But after swapping I couldn't recieve calls or text. If someone calls me, hea hears that the number is not recognised. But I can make calls to other number...
I accidentally paid 518 on Tuesday on 02 I would like to cancel it please
I HAVE JUST MOVED OVER FROM VODAFONE TO O2. IF I SEND AN I MESSAGE OR TRY TO CALL ON WIFI THERE IS A DIFFERENT NUMBER DISPLAYED FROM MY NUMBER THAT WAS CARRIED OVER. I AM UNABLE TO CHANGE THIS IN MY PHONE. I HAVE BEEN ASKED TO CONTACT O2 BUT THE VIRU...
hi i’ve recently signed up to a new contract, since then i can not see my voicemail on my iphone can you help ?
This feature is not working and hasn't been for over a month no - I need to be able to download copies of my bills for expenses claims. Why has this been taken away, all that happens is I get an error message? When I click on the link to report the e...
Hi I’m having network issues - I can’t make any calls or receive any calls
