Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
i am having trouble receiving one time passcodessometimes dont come until following dayhelp please
They’re saying there’s a mast down in the area but no one else I know in the area signal has gone. I can’t use 3/4/5G or send/receive texts/calls now for a week. So currently 1/4 of a monthly bill I can’t even use what I’ve paid for with no updates e...
Hi, last year I went to Portugal on holiday and was unable to use any data from the moment i arrived. I had plenty of data saved up so it wasn't a case of not having enough. I kept receiving texts while in the country saying I could use my phone in t...
I have been having issues with O2 signal and data for the last 18months. In that 18months, I have replaced my SIM, I have tried turning on and off phone. I've changed settings as advised and still I have no signal. I've tried my SIM in another device...
Hi purchased an Apple Watch cannot get data plan to link - have contacted customer support about a 100 times no one takes ownership or fixes problem this has been ongoing since Xmas day! Can someone help?
On my phone if i block someone i can still read blocked messages. Is there a way 02 can completely put a stop to the messages even reaching my phone. Police are involved in a situation with said person and said sure 02 can help with this. I cant chan...
Hi everyone,Wondering if anyone might have some advice on this; I'm struggling greatly with receiving OTP messages from banks, retailers etc which obviously makes things rather tricky when wanting to move money or pay bills etc. Am finding it difficu...
Does any one know how I can pay off the balance of my device pls?
Hi. Samsung S22+. I have tried the suggestions previously i.e. turn off voicemail and dial **61*901*11*…# to extend my ring time but it doesn’t work. The MMI code starts but fails. Any further ideas please
I have been experiencing a problem for about 7 weeks now. All incoming calls to my phone display either "No Caller ID" or "Unknown Caller". A visit to the O2 shop has confirmed that it is an O2 issue. Front end support are more than helpful and raise...
