Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have noticed over recent months that the signal quality in my area has been getting worse. However the last couple of weeks it has been a joke! My phone shows it has 4G but I can’t use any apps or get on the internet! Unless I am connected to wifi ...
So, I have had a very bad start with o2 and for some reason have chosen to see it through although I feel I may be at my wits end! Apologies for the long post but no one at customer service seems to be listening to me or giving me any confidence to ...
I bought a new phone on Friday and since then I don't receive one time passcodes when I log into websites such as paypal etc. I have received other text messages. Please advise
Why wont my data work abroad on pay as you go
i cant access my intelligent wifi settings on my z flip 4 ,can anyone help
Hi, my Xiaomi is not working when roaming in Italy. It briefly connects to a network but then disconnects. I keep switching networks manually but it disconnects after a few minutes. The signal bars remain even when the sim disconnects, because the si...
Well done O2. My wonderful husband died 5 weeks ago and I am trying to arrange his funeral so I really appreciate your complete lack of signal in our area of Leigh on Sea. People have important issues to deal with in our area not least local business...
Hi, I've been with O2 for a few months and the whole time signal in horsforth has been terrible. After speaking with others, this is apparently nothing new. Really wish I knew this before changing to o2, our previous provider had great signal here- c...
My sim card has been deactivated before my new sim card has arrived. I can't use my phone, have had to get a pay as you go sim as an emergency. Why have 02 done this, when I'm suppose to call them when making switch? Plus I have no intetent access.
Hi there,My name is Murad Kisyo. This is my first time attemting to use O2 and l am not happy with your home delivery of devices. You are sending me as first sim card, l do understand but what l dont understand is how am l suppose to use that card yo...
