Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I got a new PAYG sim with rolling plan from 02 last week and ask my old number be ported across (xxxxxxxxxx) . Today my old provider (1p) has shut down my old number and says they have ported it to o2 but no confirmation from 02. When you dial the ol...
How do I get my Hub 4 router replaced?Randomly only WIFI will be connected to the Internet, rebooting the router makes no difference but later in the night my wired network will start working again but appears to be off for longer and longer periods ...
Got iPhone 12 and new sim put sim in and transferred all data from old to new got a code to input but not transferred yet , can’t ring out or accept calls , says up to 24 hours , it’s been 23
Hi I ported my old number to a new Sim only contract. The transferred number is working for calls /texts but My Number in settings is the temporary sim number. If I edit this number to the transferred number I want to use it will not save this number...
Hi. I have a dual SIM set up on my iPhone XR. I can currently only get Visual Voicemail on the Primary number, but not the one on the eSIM. None of the voicemails left for the eSIM number are accessible from the Voicemail screen in Phone. The Greetin...
hi there my phone contract has recently been cancelled and I do not know why and need this sorting asap
HiI'm looking for a text only sim package which sends a text to my phone when a piece of machinery breaks down? No data or minutes wanted. Is there one?
I used a Samsung Note 8 for around 5 year'sthen bought another phone a Samsung Note20.I put my SIM into the Samsung Note 20 andit registered straight away.While I am in Cyprus I want to put a local SIMinto my Note 8, I fitted a SIM and enteredthe PIN...
I gave just bought this its not giving me the option of 4 or 5g and watched program where it said 2 and 3g where stopping any ideas how I get 4g on my phone plz
Hello O2 Support, I have a new contract from O2 last week, I have requested for porting my number but haven't switched yet by the looks of it. Please could you port my previous number to my new phone. I have seen @O2Sarah- is online until 2 pm, would...
